Terms of Service

Effective date: September 29, 2026

These Terms of Service ("Terms") govern your access to and use of the services provided by Agent of My Own ("AOMO", "we", "us"), including our website at agentofmyown.ai and our managed AI agent service (together, the "Service"). By requesting an invitation, subscribing, or using the Service, you agree to these Terms.

1. The Service

AOMO provides dedicated, fully managed AI agents for businesses. Each agent is configured for a single customer, operates in an isolated workspace, and is delivered primarily through messaging channels such as WhatsApp. We manage the underlying infrastructure, model access, integrations and maintenance on your behalf.

Access to the Service is by invitation. Submitting an invitation request does not create a subscription or any obligation on either side; a subscription begins only when we confirm your plan and you accept it.

2. Eligibility and accounts

• The Service is intended for business use. You must be at least 18 years old and authorized to act for the business you represent.
• You agree to provide accurate information when requesting an invitation and during onboarding, and to keep it current.
• You are responsible for who in your organization has access to your agent and for the instructions they give it.

3. Subscriptions, billing and cancellation

• Plans are billed monthly in advance and renew automatically at the end of each billing period.
• You may cancel at any time. Cancellation takes effect at the end of the current billing period; no further charges are made after that. Fees already paid are non-refundable except where required by law.
• We may change plan pricing with at least 30 days' notice. Price changes apply from your next renewal.
• We may suspend the Service for non-payment after reasonable notice.

4. Your data

• You own the data you provide to the Service and the business content your agent produces for you.
• You grant us the limited rights needed to operate the Service: storing, processing and transmitting your data to run your agent, including through the third-party providers described in our Privacy Policy.
• Each agent runs in its own isolated workspace. We do not use your data to serve other customers and we do not sell it.
• On cancellation, you may request an export of your data. We will provide it in a reasonable, commonly used format and then delete your workspace data within a reasonable period, except where retention is legally required.

5. Acceptable use

You agree not to use the Service to:

• violate any law or regulation, or infringe the rights of others;
• send spam or unsolicited bulk messages, or violate the terms and policies of messaging platforms (including WhatsApp/Meta) and other connected services;
• attempt to gain unauthorized access to systems or data, or interfere with the Service's operation;
• use the Service to develop a competing product, or resell it without our written agreement.

We may suspend or terminate access for material violations of this section.

6. AI outputs — important

Your agent produces content using artificial intelligence. AI outputs can be inaccurate, incomplete or outdated despite our engineering and safeguards. You are responsible for reviewing outputs before relying on them or acting on them. The Service does not provide legal, tax, accounting, medical or investment advice, and outputs should not be treated as professional advice. You remain responsible for decisions made using the Service.

7. Third-party services

The Service depends on third parties, including AI model providers, cloud infrastructure, and messaging platforms such as WhatsApp. Their availability, policies and pricing are outside our control. We manage around outages and changes where reasonably possible, but we are not responsible for failures or changes in third-party services. Your use of connected third-party services remains subject to their own terms.

8. Availability and maintenance

We aim to keep your agent available around the clock, but the Service is provided without a guaranteed uptime level unless a service level agreement is expressly included in an Enterprise contract. Occasional maintenance may briefly pause the Service; where practical we schedule it off-peak and give notice.

9. Intellectual property

We and our licensors own the Service, including the software, infrastructure, configurations and know-how used to operate agents. These Terms do not transfer any of that to you, other than the right to use the Service during your subscription. Feedback you give us about the Service may be used to improve it without obligation to you.

10. Confidentiality

Each party agrees to protect the other's non-public information received through the Service relationship with reasonable care, to use it only for the purposes of the Service, and not to disclose it to third parties except as needed to provide the Service or as required by law.

11. Disclaimer of warranties

Except as expressly stated in these Terms, the Service is provided "as is" and "as available", without warranties of any kind, whether express, implied, statutory or otherwise, including warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Service will be uninterrupted, error-free or that outputs will be accurate, and we make no promise of specific business results.

12. Limitation of liability

To the maximum extent permitted by law: (a) neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill; and (b) our total aggregate liability arising out of or related to the Service is limited to the amounts you paid us for the Service in the three (3) months before the event giving rise to the claim. These limits do not apply to your payment obligations, your breach of Section 5, or either party's fraud or willful misconduct, and nothing limits liability that cannot be limited by law.

13. Indemnification

You will defend and indemnify us against third-party claims arising from your data, your use of the Service in violation of these Terms or applicable law, or the instructions you give your agent, except to the extent caused by our breach of these Terms.

14. Termination

You may terminate by cancelling your subscription. We may terminate or suspend the Service for material breach that remains uncured after reasonable notice, for legal or security reasons, or at the end of a billing period with at least 30 days' notice. Sections that by their nature should survive (including 4, 6, 9–13 and 16) survive termination.

15. Changes to the Service or these Terms

We are an evolving product and may improve or modify features over time, provided we do not materially reduce the core functionality of your plan during a paid period. We may update these Terms; if a change is material we will give notice (for example by email or through the Service) before it takes effect. Continued use after the effective date constitutes acceptance.

16. Governing law and disputes

The governing law and venue for these Terms will be identified in your order or subscription confirmation. Before starting any formal proceeding, the parties agree to first attempt in good faith to resolve any dispute informally by contacting us at the address below.

17. Contact

Questions about these Terms: max@agentofmyown.ai